Task Manager: This button will open the Task Manager on the Host computer. Once the computer has restarted, it will automatically initiate a connection back to the Helper's computer. Restart: Pressing the Restart button will restart the Host computer. Select Monitor: This button allows you to switch to a different monitor on the Host's PC in the event that they have multiple monitors.Īnnotate: The annotate button allows the Helper to draw on the Host's screen to provide more detailed instructions.įit Screen: Fit screen will cause the remote screen to fit the size of the Quick Assist window. While connected, the Helper has various tools that can be used by clicking on buttons at the top of the Quick Assist screen. To start the program, simply click on the Start Button and type Quick Assist into the search field. If you are running Windows 10 and the Fall Creators Update is installed, Quick Assist is already installed by default. The person giving assistance and who will be taking over control of the computer is called the Helper. To make it easier to understand who is who in the article below, I will be referring to those looking for assistance and who will have their computer taken over as the Host.

Quick Assist also supports the ability to connect and receive connections even if you are behind a NAT (Network Address Translation) device.įor those who commonly help their family and friends with computer problems, this built-in tool makes it much easier to assist them without having to go to their location or install a 3rd party application. Similar to Windows XP's Remote Assistance, while a Quick Assist helper is taking over a computer, the recipient can watch all actions that are taking place on their computer. Quick Assist is a remote assistance tool that allows Windows 10 users to receive and give assistance by taking control of a remote computer.

With the release of the Windows 10 Fall Creators Update in October, Microsoft quietly slipped in the new Quick Assist program that many people I spoke to did not know about.

Quick assist app